Members Portal
Twitter Linkedin
Twitter Linkedin
Members Portal
Created with Fabric.js 3.6.3

Five more brands have been awarded a STAR accreditation

News

STAR has awarded additional accreditations this year

In a world driven by digital innovation, moving money around efficiently and in a timely fashion has become a customer expectation. The efficient and timely transfer of funds is no exception. However, all too often, individuals encounter frustrating delays when accessing their savings, investments, and pensions. Recognising this industry-wide challenge, the STAR awards scheme was launched to improve electronic transfers.

Now, in its second year of accreditations, the STAR initiative continues to tackle delays and ensure a seamless transfer experience for consumers. In April 2023, 27 brands were awarded STAR accreditations across four groups (Asset Managers, ISA/GIA, Occupational Pensions and Personal Pensions SIPP and SSAS).

The STAR awards occur annually, however, during the first few years there are multiple accreditations to encourage and enable organisations to participate who have missed the annual deadline. This will change over time.

We are pleased to report that a further five brands (eight awards) have received an award.

Organisation SLA Group Award
abrdn Asset Managers Gold
Ninety One Asset Managers Gold
Royal London Asset Managers Gold
abrdn ISA/GIA Gold
Hargreaves Lansdown ISA/GIA Gold
Prudential Occupational Pensions Silver
Hargreaves Lansdown Personal Pension, SIPP and SSAS Gold
Prudential Personal Pension, SIPP and SSAS Bronze

As the STAR accreditation scheme progresses into its fifth year and beyond, the focus on expediting electronic transfers will remain a focus. The continued growth of accredited brands highlights these organisations dedication to improving transfer times and efficiencies. By fostering healthy competition and encouraging best practices, STAR is fostering an ecosystem where customers can confidently access their savings, investments, and pensions without the frustration of unnecessary delays.

If your organisation is interested in taking part in the STAR initiative, please email enquiries@joinstar.co.uk.

Recent Posts

© 2024 CT Holdings and Services Limited (CTHS), a joint venture between TISA Exchange Limited and Criterion Tec Limited.

All rights reserved. Company number: 11700872.

SERVICING AGREEMENT

Created with Fabric.js 3.6.3
1. APPLICANT COVERED BY THIS REGISTRATION.
Please note this registration will not be processed if Step 1 has not been completed.
If your organisation is acting only as an affiliate, you do not need to complete Step 2.
2a. CHOOSE YOUR BRAND
STAR manages the administration of third-party access to the portal, rather than the member firm. This allows for a smoother transition for the member firm and allowing immediate access to the supplier to submit MI on their behalf. STAR will hold an approved list of users per supplier, which will be allocated to your account at the point of registration. This ensures each ‘external’ user has the same access across all their client accounts. Supplier access is restricted and they do not have any ability to see any company information for any client other than what they submit on your behalf. You as the member control access for any other users within your organisation. We will include a more detailed description about the user access on your welcome email and it is clearly defined as part of the User Guide.
STAR RELATIONSHIP MANAGER FOR FIRST BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
2b.
STAR RELATIONSHIP MANAGER FOR THE SECOND BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
2c.
STAR RELATIONSHIP MANAGER FOR THE THIRD BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
2d.
STAR RELATIONSHIP MANAGER FOR THE FOURTH BRAND
This person will be the main contact for all notices and other formal communications under this agreement and will be responsible for the administration of the members portal access (including without limitation the providing, updating and removing of authorised User access to the portal during the Term).
3. INVOICE INFORMATION
Invoices are sent by email as standard, if a printed invoice is required please note the address and your requirements in the additional information section.
4. DECLARATION
Before we can process your Brand Registration a STAR Servicing Agreement needs to be signed. Your signatory must be duly authorised for and on behalf of the organisation named in this application.
We only require one signed STAR Servicing Agreement which will cover all brands that you wish to register. Upon completion of this form we will check our records to ensure an agreement hasn't already been signed, if so a new contract will not be sent to your signatory.
STAR will email the servicing contract to the signatory email address (provided below) through our electronic platform Yoti. This declaration must be signed in order for your application to complete, once we receive the signed agreement we will instruct our finance department to issue your invoice.

Application submitted successfully

Thank you for applying to join the STAR accreditation scheme. We will endeavour to respond as soon as possible using the contact information you’ve provided to us.