Consumers benefit from knowing their provider is part of the STAR scheme, and can expect better communication, universal standards, continuous improvement and improved transparency.
Participating firms benefit from greater certainty when dealing with other providers, leading to fewer queries and reduced administration costs.
"As a vehicle to standardise and demonstrate reasonable industry transfer times, we expect firms to engage with, (if not already) and continue to, support the principles and FCA Public actions endorsed by STAR initiative. Where firms are reporting poor transfer times in comparison with peers and do not already engage with STAR, we will be enquiring about their justification for non-engagement and will act in the absence of progress on transfer times."
FCA - September 2023
With over 60 million* individual policies and accounts in the UK and the ongoing growth in transfers, the government is keen that the industry commits to the new standards and that firms participate in the scheme.
These organisations have already committed their support in principle to STAR. Why not join them?
Criterion, operating as a not-for-profit industry body for Standards and Governance was formed in 2017 but has been publishing standards for nearly 30 years.
TISA Exchange Limited (TeX) has been established to help facilitate the electronic transfer of wrappers and assets between fund managers, platforms, wealth managers and any firm which holds assets on behalf of investors.
Thank you for applying to join the STAR accreditation scheme. We will endeavour to respond as soon as possible using the contact information you’ve provided to us.